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      Bank of America

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      Customer Service and Sales Specialist Interview

      26 Jun 2012
      Anonymous employee
      Newark, DE

      Other Customer Service and Sales Specialist interview reviews for Bank of America

      Customer Service & Sales Specialist Interview

      7 May 2014
      Anonymous employee
      Accepted offer
      Negative experience

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at Bank of America

      Accepted offer
      Positive experience
      Easy interview

      Application

      The process took 3 days. I interviewed at Bank of America (Newark, DE) in Jun 2012

      Interview

      I applied through their website. Received a call about a week later from a recruiter who scheduled me for a phone interview later that day. It wasnt my best interview i was nervous however so was my recruiter! She made me feel very comfortable. At the end of the interview she gave me some tips and then scheduled me for a 1:1 interview which was actually a 2:1 interview 3 days later! It went extremly well. It felt more like a conversation which was great! I was confident spoke about my customer service and sales experience and why i believed id be a good fit for the company.

      Interview questions [4]

      Question 1

      Why BofA?
      Answer question

      Question 2

      What are your strengths and weaknesses?
      1 Answer

      Question 3

      How do you handle an angry customer?
      Answer question

      Question 4

      tell me about yourself?
      1 Answer
      2

      Interview

      Put in an application online and had an employee referral. Got a phone interview a week later it was pretty basic. Then after a week have an interview at the office and it went great. I was told it was the best interview the manger had ever had. So I was very confident, but then I got an email saying they were going with a different applicant. I called the recruiter and asked what I could do to improve and then was told that email was sent to me by mistake and received my offer email the next day.

      Interview questions [1]

      Question 1

      Tell me a time when you made a mistake at work.
      1 Answer
      2

      Customer Service and Sales Specialist I Interview

      13 Apr 2014
      Anonymous employee
      Accepted offer

      Application

      I interviewed at Bank of America

      Interview

      Hiring and Interview Process was very informative and easy

      Interview questions [1]

      Question 1

      Where do you see yourself within the next 5 years?
      Answer question