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      Barclays

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      Customer Care Representative Interview

      17 Nov 2023
      Anonymous employee
      Wilmington, DE
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 2 months. I interviewed at Barclays (Wilmington, DE) in Nov 2022

      Interview

      The actual interview with the recruiter and then the manager was fine. The issue was after - their hiring process needs an overhaul. Its TERRIBLE. Not only does it take incredibly long (like 2 months) but they are VERY unorganized you be told one then and then sent an email from a completely different department about something else. Be prepared.

      Interview questions [1]

      Question 1

      Honestly it was a year ago and I can't recall but if you search for customer service interview questions on the internet and study those "Tell me about a time when" questions you'll ace the interview with flying colors.
      Answer question

      Other Customer Care Representative interview reviews for Barclays

      Customer Care Representative Interview

      29 Aug 2024
      Anonymous interview candidate
      Liverpool, England
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Barclays (Liverpool, England) in Jul 2024

      Interview

      Firstly fill out a form and CV on website, then a brief call quite informal asking about why you would like the job and your experience. Then invited to do an online video interview where you just record videos to questions and send that in at your own time. After this a brief very informal call with the manager who explains the job at bit more and asks if you have any questions. Then received job offer and then there is a detailed background check.

      Interview questions [1]

      Question 1

      Name a time where you handled conflict at work
      Answer question

      Customer Care Representative Interview

      12 Nov 2022
      Anonymous employee
      Liverpool, England
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at Barclays (Liverpool, England) in Jul 2022

      Interview

      There was 3 rounds. Applied online, had an online assessment and then a telephone interview with some basic questions e.g why do you want to work here? The last round was a video meeting based on behavioural and situational question relating to my experience e,g tell me a time when you followed procedures,tell me a time when you faced challenges,when you worked in a team. Its all based about your personality and how you fit in the role. I would suggest to everyone to use the STAR techniques to get the job you want. It is really helpful. I received the offer letter the same day. The interview process takes about 1-2 weeks.

      Interview questions [1]

      Question 1

      How can you explain digital things to someone or help them to understand? Like apps,it is a very important thing to them because Barclays’s all about digital.
      1 Answer