I applied online. The process took 3 days. I interviewed at British Airways (Heathrow, England) in Nov 2016
Interview
The interview starts with checking documents. Then on to a reach test, followed by a check on holidays, tattoo, piercings etc.
The second part I had my role play, then on to the group activity.
We then all waited to see if we got through to the interview stage. People are separated into groups to them be told if we were successful or not.
Luckily I had got through to the next stage.
This part is a 2:1 interview.
I heard back the I was successful 3 days after.
Interview questions [1]
Question 1
Give an example where you have gone above expectations when delivering customer service.
I interviewed at British Airways (London, England)
Interview
Easy and friendly people. Did an online interior. Breakout rooms for one on one sections. Asked to read a sheet then asked questions about my experience. How I have handled previous situations. Used star formula went very well.
Interview questions [1]
Question 1
Give an example of a time you were under pressure at work
I applied online. I interviewed at British Airways (Heathrow, England)
Interview
A long day, but assessors helped us feel at ease throught the process. The two interviewers had different styles which helped the interview flow. The wait for an offer was the most nerve-racking part.
Interview questions [1]
Question 1
Tell us about a time you went above and beyond at work
Firstly we did get right to work checked and arm reach check. Then we were separated into few groups and did group interview. Then the selected candidates were called for role play, reading PA script and one to two interview.
Interview questions [1]
Question 1
Have you had a time that you had to against to your boss? and why?