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      British Airways

      Part of International Airlines Group

      Engaged employer

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      Related searches: British Airways reviews | British Airways jobs | British Airways salaries | British Airways benefits
      British Airways interviewsBritish Airways CSA interviewsBritish Airways interview


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      CSA Interview

      28 Nov 2015
      Anonymous employee
      Gurgaon, Haryana

      Other CSA interview reviews for British Airways

      CSA Interview

      11 Jan 2016
      Anonymous interview candidate
      Stanley, East Midlands, England
      No offer
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a staffing agency. The process took 1 day. I interviewed at British Airways (Gurgaon, Haryana)

      Interview

      Group discussion, personal interview, can give any topic to debate on. Only genuine people get hired. Don't be a flatterer and don't be two faced. Be yourself and don't try to bring other people down, it will only backfire you.

      Interview questions [1]

      Question 1

      Basic questions, communication skills, if you have experience from a big brand, you'll be preferred
      2 Answers
      5
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 3 months. I interviewed at British Airways (Stanley, East Midlands, England) in Nov 2015

      Interview

      Online application involving English and maths exam based questions if you pass that you get a telephone interview then on to the assessment day. Assessment day was a group task then role play then written task. During role play I had to sell a suitcase which to be honest I didn't think it was particularly relevant. And the written task was to email confirmation of a holiday.

      Interview questions [1]

      Question 1

      Tell me about a time you gave great customer service?
      Answer question

      CSA Interview

      2 Apr 2016
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at British Airways (New York, NY) in Mar 2014

      Interview

      Was very smooth. Interviewers were very friendly and courteous. They made you feel welcomed. Just relax and put your best foot forward. They made me feel as if I were talking to one of my peers.

      Interview questions [1]

      Question 1

      Name a time you wenT above and beyond for a customer.
      Answer question