I applied through an employee referral. The process took 3 weeks. I interviewed at Capita (Stoke-on-Trent, England) in Nov 2018
Interview
I applied through Capita’s website after seeing an advert, Internal Resourcing contacted me about 20 days after my application to schedule a telephone call to discuss the role and answer any questions I had. The call was relaxed, no pressure and certainly not a telephone interview.
Capita invited me to interview, I attended on 20/11/2018.
The interview was with 2 people from HR, they were friendly and made conversation where possible so made me feel comfortable. I was asked the questions attached to this review...
It’s now the 21/11/2018 and I wasn’t expecting a call from Capita until next week but Internal Resourcing contacted me and left a voicemail stating it was good news and they would like to offer me a position! I called back straight away and accepted the offer!
Interview questions [4]
Question 1
What do you think you would find most challenging about the role?
The interview was very simple, online, and fairly casual but I discovered in the middle of it that I needed to have my passport to hand which hadn't been conveyed in advance. I then had to go and find my passport which I thought would have seemed unprofessional but I guess they didn't mind as I got the job.
On acceptance of the job I was given a work email to access workday and found a message there telling me to have my passport ready. Somewhere I couldn't access before accepting the job and being given a work email.
Interview questions [1]
Question 1
They asked the same question in several different ways, essentially, what makes a good customer service representative?
Gamified personality test. Phone interview bnd then a Zoom interview online.Everyone was very nice and it was an easy interview. The interviewers were very friendly. They made you feel very comfortable.
I applied online. The process took 1 day. I interviewed at Capita (Manchester, England) in Jan 2022
Interview
It was very good interview. Interviewer was very friendly and kind and understood the importance of understanding the location of geography and history of the sciences and ingenuity of scientists in order to extract the information