Capita Reviews

Updated 12 Jun 2021

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3.2
53%
Recommend to a Friend
77%
Approve of CEO
Capita CEO Jon Lewis
Jon Lewis
1,086 Ratings
Pros
  • "Good work life balance, excellent staff and great place for them who want to gain some quality experience in BPM field(in 168 reviews)

  • "very nice organization, with nice work environment(in 163 reviews)

  • Cons
  • "Senior Management often detached from junior staff(in 106 reviews)

  • "No direct career progression or support(in 89 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 3 years

      Good place to work

      11 Jun 2021 - Senior Software Engineer in Pune
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good place to work employee friendly onsite opportunities

      Cons

      nothing bad to share about the organization. everything is good

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    2. 2.0
      Former Employee, more than 1 year

      Some BUs are worst due to bad managers.

      14 May 2021 - Technical Lead in Pune
      Recommend
      CEO Approval
      Business Outlook

      Pros

      UK / clients people are good,

      Cons

      India teams are managed by incompetent managers. Capita UK has laid down all correct and relevant policies. However, Indian managers who come from bad culture companies cause harm to the Capita India. There are projects where there is no proper KT. Framework used was internal, hence proper KT was required. Incompetent manager give KT responsibilities to junior team members like QA (newly converted as BA). QAs or BAs do not have any skills related to the project other than being beautiful and having bad attitude (arrogance). Being favorites of BU head or seniors, their words count. Based on their words skilled techies are asked to leave. HR managers are like puppets in the hands of BU heads. This is very very common. Happened to a lot of people that I know. When I joined this project, I started to look for opportunities outside Capita as I had these information beforehand. I am writing this review now because some current employees are going through the same ordeal. Even tenured (2+ yrs) employees in Capita had been put in PIP. Good employees are put in PIP on recommendations of incompetent junior members. I am sure these guys will have very hard times looking for jobs outside due to Covid situations. Managers will ensure that good people fail PIP as had happened on earlier occasions. Managers are not able to engage these good employees due to their incompetency. And in order to hide their failures, these managers play with the careers of good technical employees. Now, these things are not known to UK people. Its the managers here who play politics.

      2 people found this review helpful
    3. 5.0
      Current Employee, more than 1 year

      Capita Software - Wonderful organization for Software Professionals

      8 Apr 2021 - Technical Lead in Pune
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Work Life Balance o I am enjoying working with Capita as Work Life balance is very good o Capita encourages to take leaves time to time o Capita generally doesn’t ask to work on weekends and extra hours, unless really needed by business. - Technology & Technical Trainings o Capita prefers to work on latest technology stacks o Time to time Capita provides technical trainings based on the requirements o Identifies the technical gaps and provide required trainings to individuals - Employee Benefits & Care o Employees health and safety is top priority for Capita o Capita provides various employee benefits such as: Reimbursement policy during WFH, Medical Insurance, etc. o Higher management always in connect with team, understand the problem if any and get it resolved asap o Organize various events time to time for employees mental and physical well-being - Office infrastructure and location o Modernize office and infrastructure, and follow hygiene standards o Located at primum location of Pune at Magarpatta city o Well maintained canteen and follows hygiene standards

      Cons

      - Strict infosec guidelines hence can't install required software by self

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    4. 4.0
      Current Employee

      Na

      7 Jun 2021 - Senior Finance Executive in Mumbai
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good atmosphere for working around good people

      Cons

      No stability in job... process keeps on changing

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    5. 3.0
      Former Employee, more than 3 years

      Good product company

      31 May 2021 - Senior Software Consultant - Testing in Pune
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I have been into Capita software for more than 3+ years. Pros I noticed are : 1. Good work life balance 2. Organize events like Hackathon 3. Good for learning more stuff about .Net (Most of projects are based on .Net technology) 4. Policy are good 5. Complete salary is fixed 6. Good work from home policy

      Cons

      1. Notice period of 3 months 2. Transportation facility needs to be improved 3 . Most projects are driven on offshore but key decisions are mostly taken by UK teams 4. Working Hrs policy seems like of service based company . Need to comply more than 8.5 hrs per day

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    6. 5.0
      Current Employee

      Senior Insurance Executive

      4 Jun 2021 - Senior Insurance Executive in Pune
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very good organization for female employees

      Cons

      There are developmental plan in which need to work.

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    7. 4.0
      Former Employee

      Good work life balance

      2 Jun 2021 - Software Developer in Pune
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work life balance and lot of facilities

      Cons

      Limited projects, less exposure, management can be better

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    8. 2.0
      Current Employee, more than 5 years

      Bad History but good changes recently

      7 Jun 2021 - Senior QA Engineer in Pune
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work life Balance No work pressure Job Security Good for settled employees Lots of trainings

      Cons

      Earlier Leaders were disrespectful to employees. This changed recently Too much nepotism. All family members employed Not much hike No opportuinities for growth

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    9. 4.0
      Former Employee, less than 1 year

      Nice Company, Poor People Management

      27 May 2021 - Email Marketing Specialist in Pune
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Salary and bonuses are competitive.

      Cons

      All the management cares about is work and not people through they preach otherwise.

      Continue reading
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    10. 5.0
      Current Employee, more than 1 year

      Continuous growth and learning

      29 May 2021 - Technical Lead in Pune
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Constant upgrade and learning of new technologies, good pay and perks, employee centric

      Cons

      Higher management structure keeps changing

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    Viewing 1 - 10 of 3,974 Reviews

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