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      Capital One

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      Related searches: Capital One reviews | Capital One jobs | Capital One salaries | Capital One benefits
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      Customer Service Interview

      12 Apr 2020
      Anonymous employee
      Tampa, FL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Capital One (Tampa, FL) in Jan 2019

      Interview

      Very quick simple behavioral based asked questions about experience and job ethic. Talked about company day to day and job role functions. Seems like great well rounded company and managers. Would take offer if accepted seem like a great place asked SAR questions behavioral. Four questions to answer

      Interview questions [1]

      Question 1

      Tell me about a time you had to deliver difficult news to a customer
      Answer question

      Other Customer Service interview reviews for Capital One

      Customer Service Interview

      2 Jun 2026
      Anonymous interview candidate
      Nottingham, England
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Capital One (Nottingham, England)

      Interview

      I had phone call about the job and the requirements of the role which lead go a face to face interview and a tour around the building on many different floors.

      Interview questions [1]

      Question 1

      Is there any changes in company policy that your company has recently done and what have you done to implement it.
      Answer question

      Customer Service Interview

      5 Jun 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Capital One

      Interview

      Took a while to progress with the interview. But the recruiter was efficient in answering questions and the initial interview was a recorded video so not bad. You were able to delete and start over too if needed.

      Interview questions [1]

      Question 1

      name a time when you disagreed with a member of management what was the situation and how was it handled
      Answer question

      Customer Service Interview

      7 Sept 2023
      Anonymous interview candidate
      Baton Rouge, LA
      No offer
      Positive experience
      Easy interview

      Application

      I interviewed at Capital One (Baton Rouge, LA)

      Interview

      Easy and fast. Great example of something I don’t want to do on a daily basis. Overtime hours for terrible pay. Wanted more PTO more pay no overtime. Weekends were required. Didn’t want to do that either. No after 5 work

      Interview questions [1]

      Question 1

      What in 90 days do you want to do?
      Answer question