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      Capital One

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      Operations Analyst Interview

      20 Jan 2015
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through university. The process took 3 months. I interviewed at Capital One in Jul 2012

      Interview

      Very smart and well-researched process: Submit resume through an Analyst Development Program online. Phone screening interview. and/or School campus interview if you're a junior/senior at a college they hire from. Corporate Campus interview. Hiring decision (about 90% reduction at each step) The phone screening is mostly a goodness of fit for the roles you could be considered for. They suggested I should be a Data Analyst given my background in engineering (but really because they don't have enough DAs) but I prefered Operations, so I interviewed for that (probably should have gone with DA given my personality) School and Corporate campus interviews are the same, consisting of a mix of Case and Behavioral interview sections. They should still give an example case and some example behavioral questions because they want to test how you think, not how familiar you are with interview techniques. But in case they don't, just have a few good "tell me about a time when..." stories that you can apply for different questions. For Case interviews, write equations down and edit them as the follow-up questions get more complex. "Are you sure?" isn't always a hint that you're missing something. Each section is done by a different interviewer and scored so that individual rapport bias will be less important. Also, no one wears coats or ties at Capital One except for interviewees. I skipped the tie and was fine. I believe they got rid of this, but there used to be an online screening test for reading comprehension and business math. The reading comprehension would try to trip you up because you could only use knowledge from the presented material, so even if you know the speed of sound is slower than the speed of light, the correct answer is "I don't know" if you couldn't find it in the reading. The business math was algebra-level and some statistics with some business knowledge. Plenty of practice questions available. I daresay the whole process was fun.

      Interview questions [1]

      Question 1

      I can't divulge a specific question. But I found my limited experiences made the behavioral interview difficult, but clearly not deal-breaking. I only had about 4 stories, and I needed 3. Have more so that you can fit them better to the question.
      1 Answer
      3

      Other Operations Analyst interview reviews for Capital One

      Operations Analyst Interview

      9 Mar 2016
      Anonymous interview candidate
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied through university. The process took 1+ week. I interviewed at Capital One in Mar 2016

      Interview

      I got a case interview via phone for 30 minutes, lots of data and concepts. It was pretty hard for me ,especially international students like me to grasp the very idea whether it is 15 or 50, and also through the process, i made some basically math mistakes,so that is why i think i will fail......I would prefer one-on-one case interview

      Interview questions [1]

      Question 1

      Deciding the strategy whether to enter a specific market.
      Answer question
      1

      Operations Analyst Interview

      6 Apr 2015
      Anonymous interview candidate
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied through a recruiter. The process took 1 day. I interviewed at Capital One in Mar 2015

      Interview

      The interview was straight forward. 2 cases 2 behavioral. Back to back interviews with a 15 min break. Any mathematical calculation error on cases will through you out of the game. Nice people. In my second case interview, the interviewer came 8 minutes late but left on time! Could not get enough time to reach the recommendation of the case.

      Interview questions [2]

      Question 1

      Tell me about a time when you learned new skills.
      1 Answer

      Question 2

      Call center profitability case
      Answer question

      Operations Analyst Interview

      7 Jun 2014
      Anonymous employee
      Richmond, VA
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through university. The process took 4 weeks. I interviewed at Capital One (Richmond, VA)

      Interview

      Met at on-campus career fair and submitted resume. Resume was sufficient to earn a first-round interview on my university's campus. Passed that and was invited to an interview at their Richmond, Virginia location. They paid for my flight there and back and my meals. The interview day at Richmond consisted of 3 interviews - 2 case interviews and 1 behavioral. The behavioral was just like any other job interview. The case interviews consisted of math problems involving various topics from credit card rates to life insurance. The interviewer is there to help you through the problem with any questions, but it is important to keep your work organized and not get stuck in one area.

      Interview questions [1]

      Question 1

      Case question about call times. Constantly translating numbers into minutes or hours was a little confusing, but not too bad.
      Answer question
      4

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