I applied online. The process took 2 weeks. I interviewed at Capital One (Richmond, VA) in Jan 2015
Interview
Typical behavior questions. You will have to go through finger printing and a back ground check. Plus there is an online test as well. Was pretty easy though. Dress code is really lax as well. You need to look sharp for the interview though. They wear casual clothes in the office.
Interview questions [1]
Question 1
Tell me about about a time you went above and beyond for a customer. Explain a difficult call and what was the result.
I applied online. The process took 4 weeks. I interviewed at Capital One in Sept 2021
Interview
The whole process does take a while but its so worth it, I am excited to have gotten this far in the process, dont give up and believe in urself 100% You will get it!!!
Interview questions [1]
Question 1
Tell us something about your prior experience on how you handled a guests experience and was able to recover their future business
I applied through a recruiter. The process took 2 weeks. I interviewed at Capital One
Interview
Their interview process sucks & it’s all over the place. The whole process takes 2 weeks, you talk & interview with 3-4 different people virtually just to have your time wasted. Don’t have your hopes up with these people.
Interview questions [1]
Question 1
Behavioral questions. & why do you want to work for capital one.
I applied online. I interviewed at Capital One (Richmond, VA) in Dec 2018
Interview
Very concise and I felt very good about myself throughout the process. There were a lot of assessments online before talking to someone. The recruiters are kind and take their time with you.
Interview questions [1]
Question 1
What is something you would do given this situation? (Use the STAR method to reply)