I applied through a staffing agency. The process took 2 days. I interviewed at Citi (Melville, NY)
Interview
I started off as a temp, and was asked if I wanted to be hired about a year into the position. The interview process was intensive, and looked for solid answers regarding prior experience instead of generalized answers.
Interview questions [1]
Question 1
Tell me about a time when you could not satisfy a customer.
I applied through an employee referral. I interviewed at Citi (Kansas City, MO)
Interview
They use STAR interviewing technique: Situation, Task, Action and Result. Make sure you are clear with each answer, giving the situation at the time, what the task was , what you did, and what happened based on what you did. They also have several tiers of interviews, or can use panel interviews.
Interview questions [1]
Question 1
Think about questions that are specific and look to judge how you manage. Tell me about a time when... (you worked with others to increase bench strength / mentored others that were promoted / etc.)
I applied online. The process took 3 days. I interviewed at Citi
Interview
Phone call and then one on one not difficult as they were in a crunch to handle the large amount of modifications that were being processed at the time. Very professional and was well laid out.
I applied online. The process took 4 weeks. I interviewed at Citi in Jul 2013
Interview
The phone screen was relatively easy. An HR associate asks you general questions about your experience and education. The next step is an interview with the hiring manager, in this step two managers go over an interview in an office environment asking you about 10 questions about Stress mgmt, building customer loyalty, working under stress, facing a difficult situation. Providing examples of coaching, training and developing employees. They seem to look for a person who follows guidelines and keeps a consistent performance. Not into innovative managers or creative mindsets.
Interview questions [1]
Question 1
Tell me about a time when your weakness put you under stress and how did you overcome that?
