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      Bilingual Customer Service Representative Interview

      17 Feb 2024
      Anonymous interview candidate
      Mississauga, ON

      Other Bilingual Customer Service Representative interview reviews for Citi

      Bilingual Customer Service Representative Interview

      10 Jan 2025
      Anonymous interview candidate
      Milton, ON
      No offer
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. I interviewed at Citi (Mississauga, ON)

      Interview

      It was originally scheduled for a Monday but the manager never showed up. They rescheduled and make it seem like they were doing me a favour. It was a basic interview and the a manger was nice, mostly behavioural questions. Then the interviewer asked about gaps in my resume, seeming to forgot the year long worldwide pandemic we ALL went through.

      Interview questions [1]

      Question 1

      What do you like most about your current role
      Answer question
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Citi (Milton, ON) in Dec 2024

      Interview

      The interviewer was very friendly and the questions asked were situational ones. Be well prepared before the interview and practice a lot and be ready to speak about yourself, your experience and skills.

      Interview questions [1]

      Question 1

      If a customer who used to pay his credit duly but it happened that he was admitted at a hospital once and unintentionally missed a payment, what would be your input in such situation for this customer ?
      Answer question