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      Customer Service Representative Interview

      25 Jul 2024
      Anonymous interview candidate
      Florence, KY
      Declined offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at Citi (Florence, KY) in Jul 2024

      Interview

      A recruiter reached out to me on Indeed to gage interest. I went to the company site and applied. Someone from the company called to set up a phone screen. I spoke w an HR rep the next day. She moved me to the next round. Three days later I interviewed with another HR person on zoom.We talked a lot about my resume.

      Interview questions [1]

      Question 1

      I plan to be with the company and several situational questions. (What would you do if...)Also asked what did I think my strengths and weaknesses were. Why do you want to work for the company ? Advice: Definitely prepare and know your resume inside and out. Short consise answers.
      Answer question

      Other Customer Service Representative interview reviews for Citi

      Customer Service Representative Interview

      5 Jan 2026
      Anonymous employee
      Meridian, ID
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Citi (Meridian, ID)

      Interview

      General customer service oriented questions about how you handle tough situations, deal with upset customers. How well do you handle working under pressure and a fast paced environment. First it was a phone screen, and then passing that was a more in depth video call interview. The entire hiring process and background check took a couple months.

      Interview questions [1]

      Question 1

      Explain a time you had a disagreement with a coworker and how did you handle it.
      1 Answer

      Customer Service Representative (CSR) Interview

      21 Nov 2025
      Anonymous employee
      Dublin, Dublin
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Citi (Dublin, Dublin)

      Interview

      Really great process for people coming out of college to get to grips with a large financial firm. There was 2/3 rounds therefore the company got to know you while you got a feel for the ppl you would be with

      Interview questions [1]

      Question 1

      Can you tell us about a difficult experience you had in college when working in a team.
      Answer question

      Customer Service Representative Interview

      21 Aug 2025
      Anonymous interview candidate
      Taguig
      No offer
      Positive experience
      Average interview

      Application

      I applied in-person. The process took 1 day. I interviewed at Citi (Taguig) in Aug 2025

      Interview

      The interview went well. The interviewer was very professional and approachable, creating a comfortable atmosphere that helped ease my nerves. She asked insightful questions in a respectful manner, which made the whole experience less intimidating and more encouraging.

      Interview questions [1]

      Question 1

      Tell me something about yourself.
      Answer question