I applied online. The process took 2 weeks. I interviewed at Citizens (Newport, RI) in Mar 2015
Interview
A telephone interview with HR followed by a brief telephone conversation with the Manager and then a face to face interview with Manager. A week later I was called back in for a meeting with the Branch Manager and the Regional Manager, where the Branch Manager left the office halfway during the process. Two day later, HR called to offer me the position.
Interview questions [1]
Question 1
Questions such as:
What do you like about banking?
Are you able to work in a fast moving environment?
Are you able to work with young people?*
I applied in-person. The process took 2 days. I interviewed at Citizens (Everett, MA)
Interview
To be hired as a banker, you need to show that you’re hungry for the position. Multiple languages help getting the job. But your attitude it what matters most. If you don’t shoe that you’re ready to grind long hours and take ownership for all the responsibilities that banking entails, you will definitely be turned down on the spot
Easy application process, starts with an online test and phone interview. Recruiters work well to put you in a branch that is not to far from your location. Branch interview is usually with the manager, occasionally you may have a regional interview as well
Interview questions [1]
Question 1
Explain a customer service issue you had to resolve in the past.
I applied online. The process took 2 weeks. I interviewed at Citizens (Novi, MI) in Dec 2017
Interview
I applied online through indeed. Recruiter contacted me and conducted a phone interview. Pretty simple questions. Why the banking industry? How would you handle a difficult customer? After all the questions he really went into detail about the position. I met with the regional manager for the districts. He was a very nice guy and made the interview feel more like a conversation instead of an interview. After the weekend I went to meet with the branch manager for the bank I would be working. More in depth interview, she made it feel comfortable but asked a lot of questions to get to know me and more about my personality. Wasn’t really hard if you know how to interview well... now it’s been about a week and still waiting on a decision.