It was pretty standard and expected interview. I didn't get anything that i wasnt really expecting from a youtube video and asking industry questions. dont have issues at the moment with the process overall
I applied through an employee referral. I interviewed at Citizens (Rochester, NH) in Jun 2021
Interview
The interview process was a wonderful experience! Both my specialist recruiter (Rhonda) and the branch manager (Millie) made it an engaging experience and were both very personable. My first interview was via phone with the specialist recruiter and my second interview was in branch/face to face with the branch manager. They both made me feel like part of the Citizens’ team already.
Interview questions [1]
Question 1
What are you looking for in a position and where do you see yourself here at Citizens?
Very welcoming, conversational. The manager was enthusiastic and spoke about the culture and job requirements. I felt positive about Citizens Bank, coming from another field. I do not have any thing else to say.
I applied through an employee referral. The process took 6 days. I interviewed at Citizens (Broadview Heights, OH) in Aug 2025
Interview
The interview process was very easy. I completed an online assessment and video interview first. After evaluating my online assessment and video interview, I was contacted by Citizens with different selections for scheduling an interview. I picked one, showed up early (as they ask that you show up 15 minutes early), and sat down with the Branch Manager. It was a great interview and the Branch Manager was very courteous and friendly while demonstrating that they were very passionate about their role with Citizens. It was a great interview experience.
Interview questions [1]
Question 1
They asked me if I had any experience with Salesforce, which was not specifically mentioned in the qualifications or preferences to my recollection.