I applied online. The process took 1 week. I interviewed at Citizens in Jan 2016
Interview
Recruiter phone screen, then in-person interview. The recruiter was aggressive and called often to get me scheduled for an interview. The in-person interview was one-on-one with the manager of the position I applied for.
Interview questions [1]
Question 1
Tell me about yourself? Do you have sales experience?
I applied online. The process took 4 weeks. I interviewed at Citizens (North Wales, PA) in Sept 2021
Interview
Very simple, easy process. Everyone in the recruiting department was extremely accommodating. They seem to really care about their potential employees. Communicated with me through the whole process. Would definitely recommend this company.
Interview questions [1]
Question 1
Tell us about a time that you were able to help more than one person at once.
Thank you for your amazing review and for agreeing to join our team! You're 100 percent right about our colleagues. They are truly what makes working at Citizens so special! Welcome aboard!
I applied through a staffing agency. The process took 6 weeks. I interviewed at Citizens
Interview
The easiest way to get hired is by applying through a staffing agency. The process from application to start date is about one and a half month. The staffing agency will contact and inform you of when to go for your interview at the contact center. My interview was done with two people. One asked the questions and the other took note of what I said. They asked a lot of questions but all of the questions were regular interview questions. No oddball or unexpected questions. Be prepared to give an example of a difficult situation at work.
Interview questions [1]
Question 1
The most difficult question was giving an example of a challenging experience at my previous employment and how I handled it.
