The interview was well structured and covered a good mix of technical knowledge, problem-solving ability, and behavioral questions. The interviewer asked relevant questions that reflected the responsibilities of the role and provided opportunities to discuss both experience and approach to different situations. The technical questions were fair and appropriately challenging, requiring practical knowledge rather than memorized answers. The behavioral questions focused on communication, teamwork, adaptability, and handling workplace challenges, which helped assess overall fit for the position. Overall, the interview questions were clear, relevant, and thoughtfully designed. They encouraged meaningful discussion and allowed candidates to demonstrate their skills, experience, and critical thinking. The experience was positive, professional, and engaging.

The interview process was well organised and professional. The Branch Manager was friendly, approachable and had a good sense of humour, which helped create a relaxed and comfortable atmosphere. The interview focused on customer service experience, communication skills, teamwork and handling customer situations. Overall, it was a positive experience and the questions were relevant to the role.

Was very unorganized, I was given an online interview and instead of letting me know ahead if time when it was, they emailed me a link to the meeting two minutes after it had already started.