Convergys
Acquired by SYNNEX
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Convergys CSA - Customer Service Associate interview questions
Updated 23 Jun 2021Difficulty
Average
Experience
Very positive
How others got an interview
Interview search
1 interviews
Convergys interviews FAQs
- CSA - Customer Service Associate applicants have rated the interview process at Convergys with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 75.8% positive. This is according to Glassdoor user ratings.
- Candidates applying for CSA - Customer Service Associate roles take an average of 12 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Convergys overall takes an average of 4 days.
- Common stages of the interview process at Convergys as a CSA - Customer Service Associate according to 1 Glassdoor interviews include:
IQ intelligence test: 20%
Personality test: 20%
One on one interview: 20%
Drug test: 20%
Presentation: 20%
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