Convergys Reviews | Glassdoor.co.in

Convergys Reviews

Updated Oct 16, 2019

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2.9
StarStarStarStarStar
Rating TrendsRating Trends
47%
Recommend to a Friend
57%
Approve of CEO
Convergys CEO Andrea Ayers
Andrea Ayers
1,755 Ratings
Pros
Cons
  • "Convergys ran contracts like a call center(in 175 reviews)

  • "low pay for the amount of stress(in 133 reviews)

More Pros and Cons
  1. "Awesome company"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Anonymous Employee 

    I worked at Convergys full-time

    Pros

    All the co-workers and especially Team leaders are very helpful

    Cons

    Nothing at all everything is good

    Convergys2019-03-11
  2. "Lots of restrictions and boundations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - TSA II in Gurgaon, Haryana
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Convergys full-time for more than a year

    Pros

    Good growth in office ,365 and eps

    Cons

    Boundations everywhere and make employees work more and lots of policy changes

    Advice to Management

    Take it easy on employees

    Convergys2019-10-15
  3. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I worked at Convergys full-time

    Pros

    Good transport facility, Good cafeteria

    Cons

    Hike in salary is not satisfying

    Convergys2019-10-14
  4. "Fair"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Gurgaon, Haryana
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Convergys full-time for less than a year

    Pros

    No pros and nothing that can help.

    Cons

    Location, Salary, Hierarchy, Environment, Pressure

    Advice to Management

    Need to grow up alot.

    Convergys2019-10-16
  5. Helpful (1)

    "Good to start from"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Gurgaon, Haryana
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Convergys full-time for more than a year

    Pros

    An insight to the corporate world, like-minded people,

    Cons

    less opportunities to grow, payscale

    Advice to Management

    to grow more interaction with the real employees

    Convergys2019-09-06
  6. "Sr System Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Convergys full-time

    Pros

    Good to work at Convergys and no much work pressure. All teammates and employees move closely and work as single family

    Cons

    No proper administration , managers not properly evaluate at the time of appraisals

    Convergys2019-09-03
  7. "EPS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Lead in Pune
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Convergys full-time for more than 3 years

    Pros

    Great learning in MS EPS team.

    Cons

    Since Concentrix taking over, company is driving totally towards customer center culture.

    Convergys2019-08-29
  8. "Excellent work culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Gurgaon, Haryana

    I worked at Convergys full-time for more than a year

    Pros

    Great pay Master for smart workers

    Cons

    Gud company but lacks space, so it feels very crowded

    Advice to Management

    Go for spacious premises

    Convergys2019-08-27
  9. "Good compnay but very slow growth unless you have good connections"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Support Engineer in Gurgaon, Haryana
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Convergys full-time for more than a year

    Pros

    Good environment with good facilities. Salary for freshers it's good. You will learn a lot about your process and trainings done are really helpful.

    Cons

    Growth totally depends on your connections.

    Advice to Management

    Deeply look into the matter of employees who want to rejoin.

    Convergys2019-08-25
  10. "It was a survival need to work at the company."

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at Convergys full-time

    Pros

    good incentives like 10-15 grand if you among the top 10-15 on the floor.

    Cons

    Management is not much helpful and they just people to clock in for the productivity and do not care about them. Also, the work environment and everything have been way worse since it has been acquired by Concentrix.

    Convergys2019-08-24
Found 5321 reviews