Convergys Reviews | Glassdoor.co.in

Convergys Reviews

Updated 14 January 2019
5,109 reviews

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2.9
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Convergys President & CEO Andrea Ayers
Andrea Ayers
1,684 Ratings

Employee Reviews

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Pros
Cons
  • "Could have spent more time if work life balance would have been there" (in 94 reviews)

  • "Its a call center and you will always have your bad days" (in 174 reviews)

More Pros and Cons

  1. "One word - AMAZING !!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Technical Support Associate in Bengaluru
    Former Employee - Senior Technical Support Associate in Bengaluru
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Convergys full-time (Less than a year)

    Pros

    - Friendly atmosphere
    - Positive environment
    - Promotions based on performance
    - Enthusiastic managers
    - One of the best places to start your career or for someone who wants to have industry experience

    Cons

    - If you consider working in a BPO / call center is a con (disadvantage), then please do not join Convergys and write a negative review about the company
    - No cons

    Advice to Management

    Keep up the good work!


  2. "Nice work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Customer Support Associate in Gur Gram
    Former Employee - Senior Customer Support Associate in Gur Gram
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Convergys full-time (More than a year)

    Pros

    It's a very good company to shape your future. The transport facility is best

    Cons

    Management is not the level of this company

    Advice to Management

    Please take care the jobs of the employees

  3. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Associate in Gurgaon, Haryana
    Former Employee - Technical Support Associate in Gurgaon, Haryana
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Convergys full-time (More than a year)

    Pros

    good management, transport was too good

    Cons

    I think no downsides working in Convergys


  4. "Coordinator ID Admin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ID Administrative in Bengaluru
    Former Employee - ID Administrative in Bengaluru
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Convergys full-time (More than 3 years)

    Pros

    Work environment and team bonding

    Cons

    Salary issue, no incentives, no public holidays

    Advice to Management

    Management was very cooperative to the employees


  5. "Voice procesd"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Convergys full-time

    Pros

    Infrastructure is good. Staff behaviour is good

    Cons

    Work pressure is high. Not for engineers


  6. "Good For Beginners"

    StarStarStarStarStar
    Former Employee - Associate Technical Support Engineer in Bengaluru
    Former Employee - Associate Technical Support Engineer in Bengaluru

    I worked at Convergys (More than a year)

    Pros

    Good for Beginners to Learn Technology.
    Nice Incentives after the first 6 months

    Cons

    No Work Life Balance. Shift keeps changing
    No Proper Managers.

    Advice to Management

    Be brave enough to talk to tenure employees and correct them if they are wrong.


  7. "Buyer - Global Procurement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Buyer - Global Procurement in Bengaluru
    Former Employee - Buyer - Global Procurement in Bengaluru
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Convergys full-time (More than 5 years)

    Pros

    Best Company to Work for freshers

    Cons

    Company Acquired by Concentrix which is good for all employees and share holders

  8. "Technical support associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Representative in Bengaluru
    Former Employee - Technical Support Representative in Bengaluru
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Convergys full-time (More than a year)

    Pros

    Very good company to work with
    Really good HRM

    Cons

    Salary is kinda low, help us reach our expectations because the salary you guys pay is not enough for an individual to survive in Bangalore

    Advice to Management

    Try to raise salary


  9. "It's just nice,"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Analyst in Gurgaon, Haryana
    Former Employee - Quality Analyst in Gurgaon, Haryana

    Pros

    Provide both side cabs, and very friendly

    Cons

    Very long hours of shift

    Advice to Management

    Work on your working hours


  10. "associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    awesome great good best in industry

    Cons

    nothing to worry about seniors are there