Convergys Reviews | Glassdoor.co.in

Convergys Reviews

Updated 14 April 2019
5,169 reviews

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2.9
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Convergys President & CEO Andrea Ayers
Andrea Ayers
1,706 Ratings

Employee Reviews

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Pros
Cons
  • "Could have spent more time if work life balance would have been there" (in 95 reviews)

  • "Its a call center and you will always have your bad days" (in 173 reviews)

More Pros and Cons

  1. "Good place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Convergys full-time

    Pros

    Work environment is excellent, especially the infrastructure is fantastic.

    Cons

    There aren't any cons till date.


  2. "cce"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Convergys full-time

    Pros

    good environment,experienced management,a company with good background and history

    Cons

    too much politics,salary constraints for beginners

    Advice to Management

    don't hire a guy when you don't have plans of keeping them

  3. "Work place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Gurgaon, Haryana
    Former Employee - Anonymous Employee in Gurgaon, Haryana
    Approves of CEO

    I worked at Convergys full-time

    Pros

    Work culture was good

    Cons

    Salary and nothing was bad


  4. "Awesome company"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Convergys full-time

    Pros

    All the co-workers and especially Team leaders are very helpful

    Cons

    Nothing at all everything is good


  5. "good for fresher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Gurgaon, Haryana
    Former Employee - Customer Service Representative in Gurgaon, Haryana
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Convergys full-time (Less than a year)

    Pros

    cab service excellent, lower salary package

    Cons

    good working environment, nice building


  6. "Process associate of Citi chat process"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Convergys full-time (More than a year)

    Pros

    friendly environment , ambience, understanding team leadee

    Cons

    low salary, distance, location, optimistic


  7. "Technical Support Engineer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Convergys full-time

    Pros

    Professional environment
    Really premium Process
    Training is really nice.

    Cons

    Forget if you have any life outside the company. You will stay at home just to sleep.

    Advice to Management

    It doesn't matter, management doesn't really care about improvement. Every passing day process is getting worse.

  8. "there is no retention bonus of 50 thousand which they are promoting."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Thane
    Former Employee - Consultant in Thane
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Convergys full-time

    Pros

    the process is tech trouble shooting if you have worked in a similar process it is cake walk for you.

    Cons

    the hr team holds the salary of employee's without any reason and they gives the salary on first cut with 10 % cut. this is the first organisation which does that for an employee first it doesn't salary on time then cuts the employee's salary when asked the hr team it has no clue and they reply with a sorry.

    Advice to Management

    the constant should understand if your not giving salary to employees how will they work. The company does not give internet to its customers and salary to the employes and no long future.


  9. "Great work place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Team Leader Operations in Gurgaon, Haryana
    Former Employee - Senior Team Leader Operations in Gurgaon, Haryana
    Recommends
    Approves of CEO

    I worked at Convergys full-time (More than 8 years)

    Pros

    Great job growth for the hard working. Fun to work with. Good technical processes.

    Cons

    Poor work life balance. 24*7 shifts


  10. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bengaluru
    Former Employee - Anonymous Employee in Bengaluru
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Convergys full-time (More than 3 years)

    Pros

    Best environment, good incentives, no much work pressure, supportive HR AND MANAGEMENT

    Cons

    No much hikes, less job security

    Advice to Management

    Good management, but little more concentration towards employee benefits