Convergys Reviews | Glassdoor.co.in

Convergys Reviews

Updated 17 August 2018
4,911 reviews

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2.9
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Convergys President & CEO Andrea Ayers
Andrea Ayers
1,611 Ratings

4,911 Employee Reviews

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Pros
Cons
  • "Could have spent more time if work life balance would have been there" (in 87 reviews)

  • "Its a call center and you will always have your bad days" (in 169 reviews)

More Pros and Cons

  1. "Graphic Artist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chennai
    Current Employee - Anonymous Employee in Chennai
    Recommends

    I have been working at Convergys full-time (More than 10 years)

    Pros

    good team spirit and hard work

    Cons

    finish on time and check the requirment


  2. "Technical Lead"

    StarStarStarStarStar
    Current Employee - Senior Technical Lead
    Current Employee - Senior Technical Lead

    I have been working at Convergys full-time (More than 3 years)

    Pros

    Good Environment, Good People, Good Money

    Cons

    Tough Work, Not so good Management

  3. Helpful (1)

    "Team Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Bengaluru
    Current Employee - Team Leader in Bengaluru

    I have been working at Convergys full-time (More than 5 years)

    Pros

    Good Company
    Growth
    Work Culture
    Cafeteria
    Curricular activities

    Cons

    Low Pay
    Less Benefits
    Poor Transport facilities
    Very Less Hike
    No Bonus


  4. "Worked in CVG for 14 months and nothing is good."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Gurgaon, Haryana
    Former Employee - Sales Associate in Gurgaon, Haryana
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Convergys full-time (More than a year)

    Pros

    Transport is the only good thing is there.

    Cons

    You will never see a cheap management in any other company except convergys.

    Advice to Management

    Can do a lot better for empolyess. You can see the attrition rate, no one is satisfied there. Please do better, as Convergys had goodwill and don't ruin it just for your own interest and sake.


  5. "K"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Convergys full-time (Less than a year)

    Pros

    The cab facility is good

    Cons

    There is No work life balance


  6. "Good place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Convergys full-time

    Pros

    Lots of opportunities, internal Departments

    Cons

    Every company has its own


  7. "Senior customer care officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Customer Service Representative in Gurgaon, Haryana
    Former Employee - Senior Customer Service Representative in Gurgaon, Haryana
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Convergys full-time (More than 3 years)

    Pros

    Good working environment and good incentives.

    Cons

    Could have spent more time if work life balance would have been there.

    Advice to Management

    Please maintain work life balance

  8. "Wonderful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Gurgaon, Haryana
    Current Employee - Operations Manager in Gurgaon, Haryana
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Convergys full-time (More than 10 years)

    Pros

    Work environment is very good

    Cons

    Company should have more growth opportunities

    Advice to Management

    Keep doing the great work


  9. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Noida
    Former Employee - Anonymous Employee in Noida
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Convergys full-time (More than a year)

    Pros

    Good growth opportunities, nice working environment, good transport facilities.

    Cons

    Appraisals are bit low, very long working hours.


  10. "Nice company to wotk with."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Associate in Gurgaon, Haryana
    Current Employee - Technical Support Associate in Gurgaon, Haryana
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Convergys full-time (More than a year)

    Pros

    Nice work environment, many things to learn.

    Cons

    Politics and slow career patg

    Advice to Management

    They should start listening to ground level employees.


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