I applied through a recruiter. I interviewed at Dell Technologies (Round Rock, TX) in Nov 2014
Interview
I received an email from the Hiring Requiter. She asked when I was available. Since I was off worked that day I went the same day she sent the email. The interview was with a manager and a team lead. They asked a few questions on my background and previous experience in the field(which I had none). Interview was about 30-45 minutes. A day later the hiring requiter sent me a email with an offer and I accepted.
Interview questions [1]
Question 1
The Most difficult question I was asked was," What parts a computer do you need to make it boot?"
It was a hardware question so it was pretty simple. They are really interested in if you have customer service experience.