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      Firstsource Solutions

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      Related searches: Firstsource Solutions reviews | Firstsource Solutions jobs | Firstsource Solutions salaries | Firstsource Solutions benefits
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      Customer Service Interview

      10 Jan 2023
      Anonymous interview candidate
      London, England
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at Firstsource Solutions (London, England) in Dec 2022

      Interview

      An initial telephone interview and then a skype call which took around fifteen minutes each. They included going over general experience and competency based questions, as well as detailing key facts about the job role itself.

      Interview questions [1]

      Question 1

      How would you deal with a difficult customer?
      Answer question

      Other Customer Service interview reviews for Firstsource Solutions

      Customer Service Interview

      22 Oct 2023
      Anonymous employee
      Leicester, England
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Firstsource Solutions (Leicester, England)

      Interview

      It was ROLE PLAY and scenario questions. Easy and didn’t get hire for the job applied for. Interviewer was lovely.. got offer for a different job role which was more suited.

      Interview questions [1]

      Question 1

      Role play and what will you do in XYZ situation
      1 Answer

      Customer Service Interview

      28 Oct 2021
      Anonymous interview candidate
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at Firstsource Solutions in Oct 2021

      Interview

      pretty straightforward and nothing too complicated, had to role play with recruiter about customer service skills. The credit check documents may be needed to be entered a few times to due mix up with recruiters and the hiring company

      Interview questions [1]

      Question 1

      are you good at handling angry customers
      Answer question

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