I applied through an employee referral. The process took 3 days. I interviewed at Genpact (Jaipur, Rajasthan) in Jun 2018
Interview
firstly i went to the office . there was three round but all the staff is quite irresponsible . I think they all were too lazy to take the next process ahead . They are not at all quick to give the results . I got a phone call for interview many times but when i reached at genpact for documentation and Interview . I get the same things as usual on wait and postpone all the time for next time just only with silly excuses like Missing of pan card etc . When i bring my pan card then again i have to wait for the things and again get postponed for the next day .
This is really very disgusting and total waste of time . Less of activeness in staff members . Less of punctuality in work , quick decision .
Interview questions [1]
Question 1
They asked where do you lived ?
How you will come from your home to ganpact ?
How much salary expectation ?
it was easy, basic jd and resume based questiones were asked. some scenario based question.Tell me about yourself.
What are your strengths and weaknesses?
Why do you want to work for Genpact?
Why should we hire you?
How do you handle pressure/stress?
Are you comfortable with night shifts/rotational shifts?
Where do you see yourself in 5 years?
What achievements have you accomplished
Interview questions [1]
Question 1
Where do you see yourself in 5 years?
What achievements have you accomplished
I applied through other source. I interviewed at Genpact (Hyderābād) in Dec 2025
Interview
1st round
Introduction
About your family
About Dussehra festival
Customer service?
What you will when customer get angry?
2nd round (Manager round)
General questions
How you going to handle angry customer
What kind of quality should be there in customer service employee
3rd round
Assessment
I applied through other source. The process took 1 day. I interviewed at Genpact (Bucharest, Bucuresti)
Interview
HR Interview by Phone
Content:
Overview of CV, motivation, and customer service experience.
Explanation of the role, working hours, shifts), and company culture.
Discussion about relocation (if applicable), contract type, and benefits.
Language Assessment (Italian & English)
Short conversation with a native/near-native speaker.