The interview process was 4 rounds in total. I met with senior leadership over 3 separate video interviews and the interview process culminated with an on-site interview and presentation about myself and how I would approach a certain account
Interview questions [1]
Question 1
What are some flags you'd look for in order to know when to reach out to a customer?
I applied in-person. The process took 4 weeks. I interviewed at Giftogram (Parsippany, NJ) in May 2025
Interview
TL;DR - 6 interviewers, 4 hours of travel, 2 hours of interview. No response. No denial, and no thank you for coming out.
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I had a great interview with the new head of sales at the end of May for a Customer Success Manager(CSM) position.We connected on motorcycles, plants, living out of the city, and coming into the office 5 days a week. He was happy enough to invite me to there office in Parsippany New Jersey at the end of the interview(I live in Brooklyn NY)
He had a family vacation and a few more interviews, so they weren't looking to train/onboard until August. So he invited me out in mid-june to meet the team, and interview with 5 seprate people.
I drove from Brooklyn to Parsippany New Jersey, about 2 hours each way. I participated in 2.5 hours of consecutive 1 on 1 interviews with the CEO, the CFO, head of Product, who would be my supervisor, and one other.
Everyone was nice and respectful.
But they never followed up. I sent an email thanking them that day, and followed up twice after.
No response, no denial, no thank you for your time.
For spending a while day, driving out and meeting 5 different people, no response(even a denial) feels horrible and pretty disrespectful
Interview questions [1]
Question 1
They were very comprehensive, everyone had detailed questions around work ethic and culture fit.
I applied online. The process took 2 weeks. I interviewed at Giftogram in Dec 2024
Interview
Phone screening followed by video interview with COO. I had a stressful morning and didn't perform well on the video interview. Original HR woman was very nice and provided feedback why I wasn't selected.
Interview questions [1]
Question 1
How much did you personally do versus how much were you just in the room?