I applied online. The process took 1 week. I interviewed at Hilton (Whittier, CA) in Feb 2018
Interview
I was called to come in and do an initial interview with the hiring manager. The interview was easy and laid back. I was called for a second interview with the same 2 men and had a more in depth conversation about duty expectations.
Interview questions [1]
Question 1
"Name a time you had to handle a difficult customer?" "Describe a time you went above and beyond for a customer?"
The interview process was quick and transparent. I went through an online interview before being invited in for an in person interview. Although I was not hired, the process was easy and everybody in the process was very professional.
Interview questions [1]
Question 1
If you are okay working all weekend nights and holidays
The interview process was well-organized, professional, and transparent. The interviewer communicated clearly, asked relevant questions related to the role, and created a comfortable environment. Overall, the process felt respectful, efficient, and aligned with Hilton’s high service standards.
One interview with the General Manager was thorough, understanding and been a great company to work for very flexible. Discussed work history, personality, how I handle situations. Full time hours.
Interview questions [1]
Question 1
How would you handle a guest upset with their room?
