7y
Thanks for taking the time to write a review and I'm sorry your experience was less than stellar. It sounds like we could have done a better job of preparing you for what you would be asked in the interview process - we have a ton of resources for that we offer candidates to help them prepare, so it sounds like this was a one-off miss, but I'll share your feedback with our recruiting team so that we can make sure it's crystal clear for candidates going into the process. That said, our interview process is challenging for a reason: because we care deeply about hiring people who have the skills, potential, and values that it takes to be successful at HubSpot, and because we want our candidates to go learn as much as they can about careers at HubSpot while they're interviewing so that they can join us eyes wide open. Our Customer Support team in particular is critical to the success of HubSpot, as they are not only the front lines to our customers, but folks in Support find that the role is an amazing launching ground for other careers in Marketing, Product, Sales, or elsewhere across the company. I appreciate your feedback as it helps us get better, and hope you can appreciate that every step in our process is deliberate and is the result of a thoughtful strategy.
Best,
Becky
