Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      HubSpot

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: HubSpot reviews | HubSpot jobs | HubSpot salaries | HubSpot benefits
      HubSpot interviewsHubSpot Customer Support Specialist interviewsHubSpot interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Indeed, Inc.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Support Specialist Interview

      4 Aug 2019
      Anonymous interview candidate
      Portsmouth, NH
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at HubSpot (Portsmouth, NH) in Jun 2019

      Interview

      I was given an interview with a recruiter ( the first of many interviews). Unfortunately I had a cold and couldn’t hear the question being asked so the interview felt very choppy and was cut short due to the awkwardness. The interviewer seemed keen to catch me up after my first mistake which was not hearing a question properly. It was very professional but at times the volume of the interviewer just wasn’t sufficient, it seemed like he may have been on speaker phone. Take this review with a grain of salt because it was my first phone interview ever. The interview was all very standard questions but sometimes two separate questions would be asked at once which was somewhat confusing.

      Interview questions [1]

      Question 1

      How did you hear about hubspot and in a few words how would you describe hubspot to a friend?
      Answer question
      avatar
      HubSpot response
      6y
      This sounds like a bit of a miss from the start, so sorry to hear it and hope you'll stay in touch. Sincerely, Katie

      Other Customer Support Specialist interview reviews for HubSpot

      Customer Support Specialist Interview

      22 Jun 2026
      Anonymous interview candidate
      No offer
      Neutral experience
      Difficult interview

      Application

      I interviewed at HubSpot

      Interview

      The hiring process consists of an initial HR interview to assess cultural fit, followed by a technical interview to evaluate skills, and concludes with three separate one-on-one interviews with different managers expecting STAR responses.

      Interview questions [1]

      Question 1

      Tell me about a time you had conflict with a coworker or colleague, and how did you overcome it?
      Answer question

      Customer Support Specialist Interview

      1 May 2026
      Anonymous interview candidate
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at HubSpot

      Interview

      It is a 5 step interview process, with the 1st one being a phone screening, then a video call/interactive assignment, and then finally three 30 minute back to back interviews for the 3rd and final round.

      Customer Support Specialist Interview

      22 Apr 2026
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at HubSpot in Apr 2026

      Interview

      Three rounds: -Screening with recruiter -Technical (live troubleshooting with a manager) -Behavioral (3-30 minute interviews with managers) The recruiter offers prep sessions before the 2nd and 3rd rounds. Take advantage of them as they’ll explicitly walk you through how to prepare.