I applied online. The process took 4 weeks. I interviewed at HubSpot (Melbourne) in Feb 2022
Interview
Interview process was long and drawn out over 4 weeks just to get to the second stage.
Once I finally had the second interview, it all seemed positive at the conclusion.
However I was finally contacted a week later by the recruiter informing that I was not successful.
The feedback and reasons for not being successful were not accurate with what actually occurred, whoever took notes didn't care, I think the decision was made before I stepped into it.
Disappointing as I would have been a perfect fit for the role.
Interview questions [1]
Question 1
Name a time where you had to navigate a difficult customer to a resolution
Initial call, call with team leader, case study to present to team afterwards. Everyone was friendly and positive. They have lots of resources online to use as well to prepare for your call.
Interview questions [1]
Question 1
Describe inbound marketing and how it helps businesses
1. HR screening
2. Hiring Manager
3. Assignment/Roleplay
4. Culture fit rounds
1. Hiring Manager
2. Senior Manager
3. Internal Stakeholder
The last three rounds are considered as one and the evaluates the candidate on various aspects of company culture.
45-minute interview with HR person, followed by a 1-hour interview with the CSM Manager.All interviews will be conducted online.Before the HR meeting, you will receive a link to the culture code, which outlines their values and culture.
Interview questions [1]
Question 1
Could you tell us about the challenges you're currently facing with the clients you're handling?
What is the toughest feedback you've received from a colleague, and how did you respond to it?