I applied online. The process took 4 days. I interviewed at Humana (Miami, FL) in Apr 2018
Interview
3 stages. Written then if pass you go to phone interview then face to face. First it’s a personality test and a CSR test where you listen to a interview and type and answer questions
Interview questions [1]
Question 1
How did you go far and beyond for a customer and what was the outcome.
Fairly Easy I enjoyed the interview process at first I was nervous but once my first question was asked it was smooth and relaxing the questions were not difficult to answer
I applied for a position with Humana 3 times. All three I was denied for lack of experience. When I have over 8 years experience in customer service. They might not actually job opening right now. Despite them constantly updating and posting jobs on career sites. Just save yourself the time and not apply.
Great it was easy and informative I learned a lot more about the company . They asked some star interview questions , they also asked me about myself and work experience