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      Humana

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      Customer Service Representative Interview

      4 May 2010
      Anonymous employee
      Tampa, FL
      Accepted offer
      Neutral experience
      Average interview

      Application

      The process took 1+ week. I interviewed at Humana (Tampa, FL) in Aug 2008

      Interview

      I applied online and submitted my resume. Then received a phone call for a phone interview. After that, I was offered to go to a personal interview...that first consisted of two people interviewing me at the same time. I passed that one. Then later on the same day, I had an interview with two managers. They made the final determination. The second one was a little more difficult, they asked more questions. It honestly made me uncomfortable because they asked questions like, "How will you work if you have kids? Where will they go? If your husband doesn't have a license what will happen if there is an emergency?" They were getting too personal.

      Interview questions [1]

      Question 1

      Name a time in when of your previous positions when you had to make a difficult decision.
      Answer question
      2

      Other Customer Service Representative interview reviews for Humana

      Customer Service Representative Interview

      21 Aug 2025
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Humana

      Interview

      Fairly Easy I enjoyed the interview process at first I was nervous but once my first question was asked it was smooth and relaxing the questions were not difficult to answer

      Interview questions [1]

      Question 1

      They asked about a disgruntled customer
      Answer question

      Customer Service Representative Interview

      15 Aug 2024
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Humana

      Interview

      I applied for a position with Humana 3 times. All three I was denied for lack of experience. When I have over 8 years experience in customer service. They might not actually job opening right now. Despite them constantly updating and posting jobs on career sites. Just save yourself the time and not apply.

      Interview questions [1]

      Question 1

      I never got this far unfortunately
      Answer question
      6

      Customer Service Representative Interview

      6 Jun 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Humana

      Interview

      Great it was easy and informative I learned a lot more about the company . They asked some star interview questions , they also asked me about myself and work experience

      Interview questions [1]

      Question 1

      What are your weaknesses and strengths
      Answer question
      2