I applied online. The process took 2 weeks. I interviewed at Humana (Phoenix, AZ) in Apr 2013
Interview
First I had a phone interview and then continued onto a face to face interview. The interview was with two supervisors. The supervisors hand pick who they hire for their team. They do offer jobs on the spot. Health Insurance license is not manditory but is preferred.
Interview questions [1]
Question 1
Experience with examples, what you are looking for in the job, expectations of the job
I applied online. I interviewed at Humana (Miami, FL) in May 2017
Interview
First interview came via telephone from someone that didn't speak English very well and just asked situational behavior questions, such as "Tell me about a time that a customer was upset about something. How did you handle it?"
Interview questions [1]
Question 1
A lot of the same things they asked on the phone. Typically, situational behavior questions. "Tell me about a time you changed a process in one of your jobs and what was the result?"
"Tell me about a time you had an angry customer,, what you did and what the result was?"
Completed application online. Email was sent by a recruiter to schedule a phone interview. It went well. Now I am scheduled for a oral panel interview in Miramar. The questions are behavior formatted. They are looking for specific names, times, places, situations and outcomes. The recruiter asked me about my experience, availability and criminal background.
Interview questions [1]
Question 1
What were your objectives in your last job and how did you achieve them?
It was really short, ask you a series of questions, and then another one then another one, its very very short if they like you they will make you an offer