I applied online. The process took 5 days. I interviewed at IKEA (West Sacramento, CA) in Jan 2015
Interview
I got to talk with two friendly managers for around 45 minutes. They introduced themselves and told me what they did at IKEA and then talked about their personal lives so I got to know more about them. It was just like having a nice conversation with friends and we all laughed a lot during the interview. They mostly asked questions that would just allow them to get to me better instead of the usual interview questions. After that they told it would be a week before I should expect to get an email from them letting me if they be moving forward with hiring me or not. And that it would take around 37 days to process everything before I would start working.
Interview questions [1]
Question 1
Tell me about yourself.
What is your favorite color? Why?
What is your favorite room in your home and why?
Easy friendly general questions nothing too taxing seemed to be very welcoming and kind hopefully hear back soon as really enjoyed learning about the company and they seemed to value their work
When explaining the IKEA cashier interview process, I would say that it generally starts with an online application, followed by a brief phone or virtual screening. If successful, candidates are usually invited to either a group interview or a one-on-one meeting with a hiring manager. During the interview, they often ask situational and customer-service related questions, like how you would handle a busy shift or deal with a difficult customer. They also focus on teamwork and IKEA’s values, so it helps to reference how your past experiences match their culture. Interviews are normally friendly, not too difficult, and candidates often hear back within a week if they move on to the job offer or background check stage
Interview questions [1]
Question 1
One of the questions they asked me was ‘How would you handle a situation where a customer is frustrated or upset?’ I answered by explaining that I would stay calm, listen to their concern, apologize if needed, and try to find a solution or ask a supervisor for help if I couldn’t resolve it myself. I also mentioned that good customer service involves patience and staying positive even when the store gets busy
I applied online and then was called to come in for an interview. Two men interviewed me. One was checking his phone every few minutes.
Stupid questions were asked. I didn't feel like they were listening to me. I
Interview questions [1]
Question 1
Name a time that you had to deal with a difficult customer.