IntouchCX interview questions
Average interview difficulty
Mostly positive interview experience
How others got an interview
- 14%OtherOther
- 11%RecruiterRecruiter
- 9%Employee referralEmployee referral
- 9%In personIn person
- 1%Campus recruitingCampus recruiting
- 1%Recruitment agencyRecruitment agency
Interview search
146 interviews
IntouchCX interviews FAQs
- Glassdoor users rated their interview experience at IntouchCX as 72.9% positive with a difficulty rating score of 2.69 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Team Leader and Customer Care Representative rated their interviews as the hardest, whereas interviews for Voice Process and Senior Officer roles were rated as the easiest.
- The hiring process at IntouchCX takes an average of 7 days when considering 48 user submitted interviews across all job titles. Candidates applying for Senior Officer had the quickest hiring process (on average 1 day), whereas Assistant Manager roles had the slowest hiring process (on average 60 days).
- Common stages of the interview process at IntouchCX according to 48 Glassdoor interviews include:
One on one interview: 24%
Skills test: 20%
Background check: 13%
Personality test: 11%
IQ intelligence test: 8%
Phone interview: 8%
Presentation: 6%
Other: 5%
Group panel interview: 4%
Here are the most commonly searched roles for interview reports -
- Customer Service Representative(207) ;
- Customer Service Representative (CSR)(94) ;
- Team Leader(56) ;
- Senior Consultant(40) ;
- Customer Service Agent(27) ;
- Team Lead(23) ;
- E Support Officer(20) ;
- Operations Manager(16) ;
- Customer Service(14) ;
- Training Facilitator(12) ;
- eSupport officer(12) ;
- IT Generalist(11) ;
- Trainer(11) ;
- Subject Matter Expert (SME)(10) ;
- Agente Telefónico(8) .
