I applied online. The process took 2 weeks. I interviewed at Marks & Spencer (Bristol, England) in Nov 2025
Interview
It was very straightforward and directed towards day-to-day repsonsibilities of M&S Customer Assistant which can be found in each job description. Make sure you know values of M&S. Be proactive during the interview.
I interviewed at Marks & Spencer (London, England)
Interview
Very chilled out interview with a few questions about simple stuff like what you would do in a confrontational event. Really nice interviewer, felt more like a chat than an interview.
Interview questions [1]
Question 1
What would you do if a member of the public was being confrontational?
I applied online. I interviewed at Marks & Spencer (Glasgow, Scotland) in Jun 2026
Interview
The interview lasted about 40 minutes, with a lot of questions about how you have handled situations previously and why you are a good candidate for them. Overall, an average interview just come prepared with the latest news and up to date product knowledge of the company.
Interview questions [1]
Question 1
When is a time you took ownership for something that you didn't have to.
I applied online. I interviewed at Marks & Spencer in Jun 2026
Interview
Very relaxed, asked about 4 questions, generic ones like tell me about yourself. Then asked more skills based ones, like a time you worked well under pressure. But overall good