I applied online. The process took 2 weeks. I interviewed at Marks & Spencer in Feb 2021
Interview
Only had the video interview, which felt weird as you are not talking to anyone but yourself. Did not receive any email on how I did, either know they sent email every day about doing the interview.
Interview process is really long like goes up to 3hours.
It’s a good way to do the interview with paper interview to the floor interview.
This is the way I think normally retail interview should go.
Only one disadvantage to this is you contribute your valuable time but sometime you don’t get the position.
But that’s not the only thing, you learn a lot.
Interview questions [1]
Question 1
Best thing by which I made the customer experience really good.
Blackwater, Hampshire, South East England, England
No offer
Positive experience
Average interview
Application
I applied online. The process took 1 week. I interviewed at Marks & Spencer (Blackwater, Hampshire, South East England, England) in Jan 2025
Interview
around 1 hour group discussion, and then 30 mins HR 1 to 1 interview, and then time was running out, so-called role play is like answering question in the classroom.
Fave to face interview with a 30 minute presentation . Panel of 3 people interviewing me 5 interview questions asked and presentation was to be 20 minutes long. Panel were friendly and took turns in asking the questions
Interview questions [1]
Question 1
How can we adapt a service we provide to enhance customer satisfaction