Quite informal, mostly asking about my reasons for applying to them specifically - I recommend looking at their welfare and environmental status, and the fact that their brand is associated with higher quality food
Interview questions [1]
Question 1
Why would you choose to work at M&S rather than at another supermarket?
I applied online. The process took 1 week. I interviewed at Marks & Spencer (High Wycombe, England) in Nov 2013
Interview
Role play interview where you are given a situation and have 10 minutes to read through the information and prepare. Then the interviewer comes back into the room and is a customer. Tips include: take a friendly, polite approach, advice that the customer can buy online as well as in store and try and upsell another product to go with the one they are buying.
If you pass this, you have an interview with section manager (normal interview questions)
Interview questions [1]
Question 1
What previous experience have you had in hospitality?
I interviewed at Marks & Spencer (London, England)
Interview
Very chilled out interview with a few questions about simple stuff like what you would do in a confrontational event. Really nice interviewer, felt more like a chat than an interview.
Interview questions [1]
Question 1
What would you do if a member of the public was being confrontational?
I applied online. I interviewed at Marks & Spencer (Glasgow, Scotland) in Jun 2026
Interview
The interview lasted about 40 minutes, with a lot of questions about how you have handled situations previously and why you are a good candidate for them. Overall, an average interview just come prepared with the latest news and up to date product knowledge of the company.
Interview questions [1]
Question 1
When is a time you took ownership for something that you didn't have to.