Marks & Spencer Customer Sales Assistant Interview Questions

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Marks & Spencer

Engaged employer

Customer Sales Assistant Interview

19 Jun 2015

Anonymous employee

London, England

Other Customer Sales Assistant interview reviews for Marks & Spencer

Customer Sales Assistant Interview

23 Feb 2023

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I interviewed at Marks & Spencer

Interview

Very laid back, three interview questions (why M&S?, why would you fit the role etc) then asked for right to work and availability. Called back a few days later (after the weekend) to be offered the position.

Interview questions [1]

Question 1

What motivates you to work at M&S

Answer question

Marks & Spencer interviews Marks & Spencer Customer Sales Assistant interviews Marks & Spencer interview

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Customer Sales Assistant Interview

19 Jun 2015

Anonymous employee

London, England

Other Customer Sales Assistant interview reviews for Marks & Spencer

Customer Sales Assistant Interview

23 Feb 2023

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I interviewed at Marks & Spencer

Interview

Interview questions [1]

Question 1

What motivates you to work at M&S

Answer question

Accepted offer

Positive experience

Average interview

Application

I applied online. The process took 1 week. I interviewed at Marks & Spencer (London, England) in Aug 2014

Interview

It's very much straight forward Online application form with real time video questions following in-store interview following a role play following interview with manager same day. You don't waste your time and energy for an interview process. And the best is you don't need to wait for result for ages. You got to know straight after whether you have been selected or not.

Interview questions [5]

Question 1

About you & Your previous experience

Answer question

Question 2

Strength

Answer question

Question 3

Weakness

Answer question

Question 4

What can u offer to the company

Answer question

Question 5

Role play for selling

Answer question

Marks & Spencer response

Hi there, thanks for taking the time to share your review about your interview experience with us! We're pleased to hear that you had a positive experience. Marks and Spence

Customer Sales Assistant Interview

4 Jun 2021

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied online. The process took 1 week. I interviewed at Marks & Spencer

Interview

One on one interview - did role play scenario which is basically seeing if you have the skills to identify where you can cross-sell related products to customers (e.g. looking for sunglasses, direct them to an offer on suncream). Then asked generic questions asking why you want to work for the company, how would you deal with certain situations

Marks & Spencer response

Hi there, thanks for sharing your interview experience with us! We're glad to see you had a positive experience. Marks and Spencer

Customer Sales Assistant Interview

7 May 2019

Anonymous employee

Stratford, London, England

Accepted offer

Neutral experience

Easy interview

Application

I applied through a staffing agency. The process took 1 week. I interviewed at Marks & Spencer (Stratford, London, England) in Nov 2018

Interview

It started off as a screening group interview. After a week i got given an actual face-to-face interview. The interview had 3 stages and was relatively quick. I signed my contract on the actual day and got a guideline timetable of my beginning shifts.

Interview questions [1]

Question 1

What customer service experience do you have?

1 Answer