I applied online. The process took 2 months. I interviewed at NatWest Group in Nov 2016
Interview
Started with the usual online tests; verbal, non-verbal, situational judgement. Then we were asked to download an app, which was an odd mixture of logical and simple tasks. Then came the telephone interview, which was difficult, and more feelings based than competency. Feedback indicated a lack of 'feelings' as I fell back into competency based habits!
Interview questions [1]
Question 1
How do you feel customer care and company profit can be achieved together.
Online application, Situational judgement test, numerical reasoning test, video interview and assessment centre
the interview was an average competency based interview, with a couple technical questions
the assessment centre itself was a full day with 4 different tasks
Interview questions [1]
Question 1
Why do you want to work for RBS
Give me an example of when you build trust with a customer/employee
I applied online. The process took 1 week. I interviewed at NatWest Group (London, England) in Jan 2017
Interview
Whilst the interview wasn't extremely hard, it was quite difficult for me to figure what sort of answers they're expecting / what profile they're looking for. It was a competency based interview, and the interviewer was very nice and friendly, clearly explaining the instructions before proceeding to the interview itself. He managed to make me feel a lot more relaxed than during other phone interviews.