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      Pearson

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      Customer Service Representative Interview

      20 Aug 2020
      Anonymous interview candidate
      Littleton, CO
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Pearson (Littleton, CO) in Mar 2020

      Interview

      Phone withe HR/ In office- 4 people total. With questions about.. when this happened what did you do.. etc- i hope that helps thansk for reading. "0 ") :) ") ")

      Interview questions [1]

      Question 1

      same above, how did you how do you, be ready to ask them questions as well
      Answer question
      1

      Other Customer Service Representative interview reviews for Pearson

      Account Manager Interview

      6 May 2023
      Anonymous interview candidate
      Scottsdale, AZ
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Pearson (Scottsdale, AZ)

      Interview

      First, it was a one-on-one interview with HR on the phone, the next interview was with the hiring manager on Zoom. The last interview I made it to was with several team members via Zoom.

      Interview questions [1]

      Question 1

      Pretty standard stuff: Why did you decide to apply for this position? Tell me something about yourself. Why did you decide to apply for this position? Why should we hire you? Tell me about a time when you had to turn a negative situation into a positive one.
      Answer question
      1

      Customer Service Representative Interview

      6 Jan 2023
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Pearson

      Interview

      It was good and quick ,on my request they did online recruitment .Interview went awesome but still I am waiting for the results .it will good if at least they can inform candidate about the results .

      Interview questions [1]

      Question 1

      Best customer experience and how you will deal with company client.
      Answer question
      1

      Customer Service Representative Interview

      4 Dec 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Pearson in Jan 2023

      Interview

      Phone screening, interview on teams or face to face, with a email or phone task. Phone screening to see if you know where the office is, if the hours are suitable, if the hybrid model works for you. Interview could be on teams or face to face. Email or phone task is just a simple question to see how well you can write and email or respond to customer over the phone. Full training is provided once job is accepted. More about your ability and willingness to help.

      Interview questions [1]

      Question 1

      General competency based questions were asked about customer service.
      1 Answer