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      Senior Software Application Support Engineer Interview

      17 Sept 2024
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 1+ week. I interviewed at Pearson in Sept 2024

      Interview

      Had the initial call with recruiter (work background / expected salary ) and the first round of interview with the team lead and the team manager (nearly 45 minutes). Then the second round of interview for PSV skills assessment with the interviewers from the first round. (1 hour)

      Interview questions [5]

      Question 1

      In 1st Round lateral thinking questions , such as 'there is basket and how many oranges you should put in to make it is not empty'
      Answer question

      Question 2

      Technical questions, explain SDLC , what is agile method , what are sql joins, what a stored procedure , how you would explain API to a non technical person
      Answer question

      Question 3

      To evaluate work personality and working as a team like in the morning stands up would you talk first or last ? why would you think it is important to be in a team ?
      Answer question

      Question 4

      Work experience questions like tell us a critical situation you handled and how you have deal with it
      Answer question

      Question 5

      In 2nd Round First Part - Critical thinking questions(3) including 2 riddles like 'A ping pong ball tangled in a narrow pipe of half meter long embedded on a concreate. how to get the ball out when a paddle, some chewing gum and water provided' / 'A man and his son were in an car accident. The man died on the way to the hospital, but the boy was rushed into surgery. The surgeon said "I can't operate, that's my son!" How is this possible?' Second Part - Customer centric questions (2 or 3) like 'when a client reported an incident with urgent and you couldn't still look in to it and the client tag you and asking for a update how would you respond ' Third Part - questions from C# code (if condition for an array with a return value function) like what would be the output for a given input , Would this code run if not how could you implement it to make it runnable (have to re-write the code) Fourth Part - SQL/ schema given , query (with a join clause) out put , construct a query joining three tables for a given criteria - use with group by and having clause, optional query to build for a advance scenario.
      Answer question