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      Technical Support Engineer Interview

      27 Mar 2024
      Anonymous interview candidate
      Indianapolis, IN
      No offer
      Neutral experience
      Difficult interview

      Application

      I interviewed at Salesforce (Indianapolis, IN) in Mar 2024

      Interview

      The interview panel was friendly. They started with introductions and then asked me how I started my Salesforce journey and earned certifications. I interviewed for Service Cloud, but they didn't ask any questions about the product. They also didn't ask any questions about handling customers. They only asked the technical questions straight for 45 mins.

      Interview questions [1]

      Question 1

      1. Difference between Roles and Profiles 2. What other ways can provide access to records? 3. What are restriction rules? 4. How many ways can we make a field required? 5. There are 5 record types. I only have access to 3, but I can see the records from all the record types. Why? 6. Difference between Lookup and Master-Detail relationship 7. How you start troubleshooting the issue 8. What is the difference between a constructor and a method 9. What are the principles of Object Oriented Programming Language 10. What is the difference between an error and an exception? 11. What is the difference between a unit test and a functional test 12. What is inheritance, and how is it implemented? 13. Difference between SOAP and REST API. 14. From the response, how can you identify if it’s a SOAP request or REST request? 15. What are SOAP status codes? 16. Tell us about the governor's limits. SQL. Limit exception 17. What is data skew? 18. In a batch class, can you make an API call? 19. Write a SQL query. Order and Customer are two tables. Make a relationship with them by customerId with INNER JOIN. 20. What is the difference between primary and foreign keys? How to use scope in a SOQL statement.
      Answer question
      17

      Other Technical Support Engineer interview reviews for Salesforce

      Technical Support Engineer Interview

      18 May 2026
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at Salesforce in May 2026

      Interview

      It was pretty quick. Pre-screening followed up by a 20 question multiple choice quiz. Then a panel interview. I was told by my recruiter the panel interview wouldn’t be technical but that was completely wrong. It was very technical.

      Interview questions [1]

      Question 1

      They gave me code snippets and asked if I knew the output.
      Answer question

      Technical Support Engineer Interview

      12 May 2026
      Anonymous interview candidate
      Dublin, Dublin
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Salesforce (Dublin, Dublin) in Apr 2026

      Interview

      The process was long and involved multiple stages, including technical assessments and panel interviews. Communication delay in the one stage and a long delay in the final stage. During the final stage interview, engagement from part of the panel appeared limited, which made the interaction feel uncomfortable.

      Technical Support Engineer Interview

      20 Mar 2026
      Anonymous interview candidate
      Bengaluru
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Salesforce (Bengaluru)

      Interview

      Candidates generally describe the Salesforce interview process as moderate in difficulty, well-structured, and focused on real-world troubleshooting, communication skills, and customer handling, rather than extremely deep technical grilling or complex theoretical questions.

      Interview questions [1]

      Question 1

      linux, networking cloud computing, Powershell, virtualization
      Answer question
      1