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      Customer Success Specialist Interview

      17 Jun 2024
      Anonymous interview candidate
      Dublin, Dublin
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Salesforce (Dublin, Dublin)

      Interview

      Difficult, 3 separate interviews which included a phone interview, web interview followed by an onsite presentation on their preferred topic. Very difficult process but understandable. Was fun but not so fun

      Interview questions [1]

      Question 1

      How did you deal with work place distractions.
      Answer question

      Other Customer Success Specialist interview reviews for Salesforce

      Customer Success Specialist Interview

      21 Jun 2023
      Anonymous interview candidate
      Indianapolis, IN
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Salesforce (Indianapolis, IN) in May 2022

      Interview

      Incredibly lengthy process. The last stage involved a case, in which 4 hours of learning modules were required to complete. Very little direction given - seems more of a test of if you can read their minds vs deliver a great presentation + demonstrate critical thinking. Great company overall, but this was a frustrating process. I also had a competing offer and let them know I would need a final decision by a certain date (after asking the other company for an extension). They conveniently sent me my rejection email at 8am sharp the day AFTER I needed the decision by.

      Interview questions [1]

      Question 1

      How would you describe Salesforce to someone who has no idea what it is?
      Answer question

      Customer Success Specialist Interview

      16 Apr 2020
      Anonymous interview candidate
      Dublin, Dublin
      No offer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at Salesforce (Dublin, Dublin) in Mar 2020

      Interview

      First I had a call with the recruiter, who asked me a brief summary of my previous experience. Afterwards I had a video call with 2 team members. They asked me what would I do in some scenarios. Finally I had a video interview with the director and who would be my manager. I was asked to create scenarios on a salesforce org (by signing in the free trial). After 3 interviews I would have expected a call. I received a standard template for rejection email, I requested for feedback and they never replied.

      Interview questions [1]

      Question 1

      How would you use salesforce as a sales rep, as a customer service agent, and as a manager
      Answer question