I applied online. I interviewed at Southwest Airlines (Dallas, TX) in Jan 2026
Interview
I’m very grateful for the opportunity to interview at headquarters and for the experience overall, even with a TBNT outcome. I learned a lot and appreciate the time that went into coordinating the event.
I do want to share some constructive feedback for the inflight recruiting team. Southwest has a reputation in the flight attendant community for warm, friendly, conversation-style interviews, and candidates come in expecting to feel welcomed and treated fairly. Unfortunately, that was not my experience. My interview felt tense and very serious, which caught me off guard and increased my anxiety, making it harder to fully show myself. I was also disappointed to learn that candidates were asked very different interview questions. Some questions allowed people to open up and showcase their personality, while others felt more rigid and interrogation like. At minimum, I believe all interviewers should be required to ask the same core questions so every candidate is given the same chance.
As a company that values inclusion, authenticity, and diversity, I believe greater consistency in both interview questions and interview environment would greatly improve the candidate experience, especially for neurodivergent applicants. I love Southwest and plan to apply again in the future, and I hope this feedback can help strengthen an already respected hiring process.
Interview questions [1]
Question 1
1) Why do you want to be a flight attendant?
2) What are WN’s core values and which one do you relate to most?
I applied online. I interviewed at Southwest Airlines (Houston, TX)
Interview
The interview was on zoom in 2022. It was with a recruiter and flight attendant. They were very nice and made me feel so comfortable throughout the process. The whole interview took around 30 minutes.
I applied online. I interviewed at Southwest Airlines (Dallas, TX) in May 2026
Interview
So far, it has been moving at a great pace. I have only completed my on demand interview, and I am scheduled to attend my face to face in the near future! The online interview was great - be yourself, smile, and use the uninterrupted time to really express yourself! I'm very grateful for this opportunity and best of luck to all those applying!
Interview questions [1]
Question 1
What part of the Southwest Airlines culture do you connect with the most?
I applied through an employee referral. I interviewed at Southwest Airlines in Mar 2026
Interview
Great communication and transparency through the whole process. Everyone was very nice. Best thing to do is be friendly and outgoing to everyone. Took about 5 hours from start to finish