I applied online. The process took 5 months. I interviewed at Southwest Airlines (Dallas, TX) in May 2023
Interview
It’s no longer about a fun, enjoyable conversation during your interview. I felt like I was at a United interview not a true SWA one. The male FA with the fake eyelashes and fake nails that put on the atrocious display before everyone interviewing at HQ was just a pathetic reminder of what SWA has become. My interview was cold from the get go but I still smiled and showed that I was excited and thankful for the opportunity to come back after leaving to stay home with my son during his first few years. It was a recruiter who had been there maybe a year and a 6yr FA both of whom had zero personality. Culture and diversity are obviously more important now than SAFETY and customer service/hospitality. So sad for the SWA that I grew up with and worked for previously. Never again and will not recommend. Do not drink the Kool-Aid!!
Interview questions [1]
Question 1
Tell me about a time you had a confrontation with another coworker and how did you resolve it?
I applied online. I interviewed at Southwest Airlines (Houston, TX)
Interview
The interview was on zoom in 2022. It was with a recruiter and flight attendant. They were very nice and made me feel so comfortable throughout the process. The whole interview took around 30 minutes.
I applied online. I interviewed at Southwest Airlines (Dallas, TX) in May 2026
Interview
So far, it has been moving at a great pace. I have only completed my on demand interview, and I am scheduled to attend my face to face in the near future! The online interview was great - be yourself, smile, and use the uninterrupted time to really express yourself! I'm very grateful for this opportunity and best of luck to all those applying!
Interview questions [1]
Question 1
What part of the Southwest Airlines culture do you connect with the most?
I applied through an employee referral. I interviewed at Southwest Airlines in Mar 2026
Interview
Great communication and transparency through the whole process. Everyone was very nice. Best thing to do is be friendly and outgoing to everyone. Took about 5 hours from start to finish