I applied online. I interviewed at Sutherland (Windsor, ON)
Interview
Long-ish wait time but pretty quick interview, asked me about how I would deal with irate callers, how I felt about processes and flows on phone, and asked for specific scenarios regarding tech support calls.
Interview questions [1]
Question 1
How would you deal with an irate customer on a call?
I applied online. The process took 5 days. I interviewed at Sutherland (Windsor, ON) in Nov 2018
Interview
Applied online. First a telephonic interview was taken and then the second round was a face to face interview at the office. Interview was taken by one of the managers. General questions about previous job, behavioural questions, and basic technical questions about computers.
Interview questions [2]
Question 1
What steps will you take if there is no picture coming up on television?
I applied online. I interviewed at Sutherland (Cochin) in Jul 2018
Interview
the interview process is too lengthy and I have got selected after giving 3 times.one of the time they rejected me to attend the interview because of wearing jeans.there is aptitude test, language and typing skills is also main part for the selection.