Tech Mahindra CSA - Customer Service Associate interview questions
Updated 10 Aug 2025Difficulty
Easy
Experience
Very positive
How others got an interview
- 24%In personIn person
- 18%Campus recruitingCampus recruiting
- 12%RecruiterRecruiter
- 12%Employee referralEmployee referral
- 6%Recruitment agencyRecruitment agency
Interview search
23 interviews
Tech Mahindra interviews FAQs
- CSA - Customer Service Associate applicants have rated the interview process at Tech Mahindra with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 68% positive. To compare, the company-average is 68.5% positive. This is according to Glassdoor user ratings.
- Candidates applying for CSA - Customer Service Associate roles take an average of 1 day to get hired, when considering 22 user submitted interviews for this role. To compare, the hiring process at Tech Mahindra overall takes an average of 15 days.
- Common stages of the interview process at Tech Mahindra as a CSA - Customer Service Associate according to 22 Glassdoor interviews include:
One on one interview: 20%
Background check: 12%
Phone interview: 12%
Skills test: 12%
Presentation: 12%
IQ intelligence test: 10%
Other: 8%
Personality test: 8%
Drug test: 4%
Group panel interview: 2%
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