Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Tesco

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Tesco reviews | Tesco jobs | Tesco salaries | Tesco benefits
      Tesco interviewsTesco Customer Assistant interviewsTesco interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Assistant Interview

      8 Oct 2016
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Tesco in Oct 2016

      Interview

      The first thing to say is that the interviews at Tesco are different depending upon which store you applied to. I applied to 2 express stores, Rayners Lane and Watford Langley, for the same position and they both asked different questions. I got a phone call from both stores about a week after filling out the online application. At Watford Langley, I was asked more generic interview questions and the manager did not seem to record my answers in writing (in front of me at least), whereas at Rayners Lane, I was asked scripted questions which the manager read off of a sheet and recorded my answers on front of me. However, both stores asked me to do a 'work sample', which is where you stock some shelves to see what it would be like to work as a customer assistant whilst a staff member checks in on you from time to time. I was unclear if how you do in the work sample contributes to whether you get the job or not, but the manager at Watford Langley said that she would talk to her colleagues to see how I got on during the work sample, whereas the manager at Rayners Lane said nothing about the work sample. Don't be afraid to ask questions of the floor staff whilst doing the work sample (I asked quite a few). Both managers were very nice and the interviews were very informal (I would still wear a shirt though), which put me at ease as I was a bit nervous going in. The manager at Rayners Lane said that he would be in touch within 7 days (I had the interview 2 days ago), so I haven't heard anything from him yet. The manager at Watford Langley didn't say when she would be in touch, but she phoned me about 6 hours later and offered me the job, which I accepted. I would also recommend having some questions prepared to ask them (I asked 4) as it shows an interest in the role. The questions I asked: What are the 'Buy as you Earn' and 'Save as you Earn' schemes? How is the annual bonus awarded? What is the overtime like here? Do you get busy at christmas? I didn't ask hardly any questions whilst during the interview at Rayners Lane, so perhaps this is why I haven't been contacted as of yet? 'Describe a situation where you have had to do something that made you uncomfortable.' However, when I couldn't ask this question the manager swapped it for 'Describe a time where you had to adapt your behaviour for a certain group of people or a certain situation.'

      Interview questions [5]

      Question 1

      Rayners Lane 'Describe a time that you helped someone.'
      Answer question

      Question 2

      Rayners Lane 'Describe a time you had to follow a rule or procedure that you were uncomfortable with.'
      Answer question

      Question 3

      Rayners Lane 'Describe a time that you demonstrated excellent customer service.'
      Answer question

      Question 4

      Watford Langley 'Why do you want to work at Tesco?'
      1 Answer

      Question 5

      Watford Langley 'Why should I employ you? What personal qualities do you have that make you suited to the role?'
      1 Answer
      7

      Other Customer Assistant interview reviews for Tesco

      Customer Assistant Interview

      17 Jun 2026
      Anonymous employee
      Glasgow, Scotland
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Tesco (Glasgow, Scotland)

      Interview

      Interview was around 2.5 hours in total. Started with a group interview then 20 minutes on the shop floor shadowing a checkout colleague then finally a 1 to 1 interview with a manager.

      Interview questions [1]

      Question 1

      How do you ensure the best customer experience?
      Answer question

      Customer Assistant Interview

      3 Jun 2026
      Anonymous employee
      Maidstone, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Tesco (Maidstone, England)

      Interview

      Nice environment. Kind people. Asked the right questions and I felt I could ask any questions i had. Overall I enjoyed the experience and would recommend to other people to do an interview with them.

      Interview questions [1]

      Question 1

      Why would you like to work for Tesco?
      Answer question

      Customer Assistant Interview

      27 May 2026
      Anonymous interview candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at Tesco

      Interview

      Very easy, just asked a few questions about my experience and my availability on time etc. what days i can work and my flexability on the dates i can do

      Interview questions [1]

      Question 1

      A time i dealt with a difficult customer
      Answer question