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      Service Team Analyst III Interview

      7 Feb 2025
      Anonymous interview candidate
      No offer
      Neutral experience

      Other Service Team Analyst III interview reviews for Uber

      Service Team Analyst III Interview

      10 Aug 2024
      Anonymous interview candidate
      Phoenix, AZ
      No offer
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Uber in Jan 2025

      Interview

      Recruiter Call: 1. Why did you choose this job and why Uber in particular? 2. Explain your previous experience in wrt Bug reporting. 3. Elaborate your experience with SQL and Excel.
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Uber (Phoenix, AZ)

      Interview

      Starting off with Recruiter screening, where I did well and satisfied her. She very positive about my profile but got a reject the next day. Got rejected after that because of my visa status.

      Interview questions [1]

      Question 1

      Tell me about the high value ticket you handled?
      Answer question

      Service Team Analyst III Interview

      28 Sept 2023
      Anonymous interview candidate
      San Francisco, CA
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied through a recruiter. The process took 3 weeks. I interviewed at Uber (San Francisco, CA)

      Interview

      Follows Uber 5 step process: Talk with a recruiter about your experience and learn more about the job. Interview with the hiring manager to get more insight into the position. Assessment, I got a Google sheet with data I had to sift through and answer questions. Also had to make a visual for the assessment.

      Interview questions [4]

      Question 1

      For the first two interviews, it was just about myself and my experience. The last interview was different and had multiple interviewers asking me questions about how I would act in this position, what techniques I would use in certain scenarios, and how I dealt with issues in my past experience (they recommend the STAR method).
      1 Answer

      Question 2

      How would you get into contact with engineering when a problem arises and they aren't responding to your communications?
      Answer question

      Question 3

      What tools would you utilize to communicate across multiple teams?
      Answer question

      Question 4

      Scenario: Engineering dismissed a bug several weeks ago as non-critical, but has escalated since and is beginning to affect a large number of users, how would you portray this information to engineering?
      Answer question
      2