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      UnitedHealth Group

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      Provider Phone Representative Interview

      27 May 2011
      Anonymous interview candidate
      Tampa, FL
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 days. I interviewed at UnitedHealth Group (Tampa, FL) in May 2011

      Interview

      I've interviewed with United Healthcare since 2008 and more than qualified for their positions. They have repeatedly tested and interviewed me and that is never a problem and I have completed their assessments many times. They seem nice in the interviews but at some point in the phone interview they ask a seemingly harmless question and repeat your answer back promting you to restate your answer as if they do not beleive you. If there is any discrepency in my history im sure it can easily be expalined but what ever the problem is they are not telling, I even have documents from my previous employer confirming my employment dates yet the interviewer seemed like she was not buying it. So its not really like im being interviewed but rather like being ruled out. By the time I get home there is a e-mail waiting for me- "I want to thank you for taking the time to talk with me regarding the position of Provider Phone Representative - Tampa, FL, 351239 with UnitedHealth Group. Although your skills and qualifications are impressive, we have identified other candidates whose experience more closely fit the specifications of the position." This is a odd response seeing as how I have exactly what they would be look for. During one interview I was told said because of my experience if hired they would have to pay me the max rate of pay. She kind of choked up when she said it as if she let it out by accident. But all the other interviewers said I would have to start at the minimum rate of pay and asked if I agreed to that which is not a problem. I think that is why they shy away from more experienced workers because the pay per hour is determined by education and experience so they save a few bucks on less exerienced workers. I interviewed with another recruiter that seemed like a nice fellow but I definately felt like he was being passive aggressive. He had me wait for him for 45 min while was saying "just a minute" over and over like a odd psychological game. During the interview he asked why i was leaving my current job I said i was suspected layoffs were coming he kind of made a face as if once again they did not beleive me. Months later after I was laid off and applying with UHC again he did not interview me but another said he asked her to interview me. be on guard, best of luck :)

      Interview questions [1]

      Question 1

      Name a time when you excepted blame for something you didn't do..
      2 Answers
      2

      Other Provider Phone Representative interview reviews for UnitedHealth Group

      Provider Phone Representative Interview

      8 Sept 2016
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 1 week. I interviewed at UnitedHealth Group

      Interview

      Interviewed with Human Resource by phone for a screening and I was then scheduled for a face to face on site with a supervisor. I only had 1 interview and I was then called back a few days later with the job offer. The interview process was fairly easy and it was an average interview.

      Interview questions [1]

      Question 1

      How do you handle difficult customers
      Answer question
      1

      Provider Phone Representative Interview

      11 Aug 2015
      Anonymous employee
      Phoenix, AZ
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at UnitedHealth Group (Phoenix, AZ)

      Interview

      Applied. I received an email and took online test. Received a call from a recruiter and did a phone interview. offered interview with hiring manager. I was hired and started a few weeks later

      Interview questions [1]

      Question 1

      Why do you think you would fit well at united?
      Answer question
      5

      Provider Phone Representative Interview

      30 Jun 2016
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 6 weeks. I interviewed at UnitedHealth Group in Jun 2015

      Interview

      Apply, take online tests, phone interview, in person interview. Make sure you pass the online tests or you won't get a call back. Have examples ready for your interview answers.

      Interview questions [1]

      Question 1

      They asked normal open ended interview questions, make sure you give examples.
      Answer question