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      Walmart

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      Customer Service Representative (CSR) Interview

      31 Mar 2025
      Anonymous employee
      Waterdown, ON
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Walmart (Waterdown, ON) in Sept 2021

      Interview

      it was a good interview, a little long but they answered every question I had and they were easygoing enough that I was not nervous to give them my answers

      Interview questions [1]

      Question 1

      When have you had any issues at work and how did you handle it?
      Answer question

      Other Customer Service Representative (CSR) interview reviews for Walmart

      Customer Service Representative Interview

      6 Jun 2026
      Anonymous employee
      Toronto, ON
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Walmart (Toronto, ON)

      Interview

      large tabled interview with 15 staff, round table interview approach where each speaker had the chance to answer one by one. pretty unformal approach creating a relaxed atmosphere where I was comfortable to speak.

      Interview questions [1]

      Question 1

      why do you want to work here
      Answer question

      Customer Service Representative Interview

      12 May 2026
      Anonymous employee
      Laval, QC
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through other source. I interviewed at Walmart (Laval, QC)

      Interview

      Very simple but can be nerve racking because at times it’s done in groups. But other than that you just need to sound confident. it doesn’t really matter if you answer the same as the other person you’re interviewing with as I said, just sound confident

      Customer Service Representative Interview

      7 May 2026
      Anonymous employee
      Ottawa, ON
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Walmart (Ottawa, ON)

      Interview

      Group interview and speed questions where it is similar to speed dating. You are given scenarios and you have to communicate how you would solve the issue. Overall it was a relatively easy interview if you have customer service experience.

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