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      Wells Fargo

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      Customer Services Associate Interview

      12 May 2015
      Anonymous employee
      Annandale, VA

      Other Customer Services Associate interview reviews for Wells Fargo

      Customer Service Associate Interview

      13 May 2025
      Anonymous employee
      Lubbock, TX
      Accepted offer
      Positive experience
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied through an employee referral. The process took 6 weeks. I interviewed at Wells Fargo (Annandale, VA) in Mar 2015

      Interview

      online app , phone screen, manager interview, a second interview with a district manager, email telling me to wait for results three weeks later hr called me saying I did not qualified.

      Interview questions [1]

      Question 1

      How comfortable I was applying for the position
      1 Answer
      1
      Easy interview

      Application

      I applied online. The process took 1+ week. I interviewed at Wells Fargo (Lubbock, TX) in Apr 2023

      Interview

      Easy interview process, after applying I received an email with instructions to schedule a phone interview and I received an offer letter after that. The manager at the call center called me to welcome me in the team.

      Interview questions [1]

      Question 1

      Are you fully bilingual? do you have customer service experience?
      Answer question

      Customer Service Associate Interview

      12 Jun 2019
      Anonymous employee
      Salt Lake City, UT
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through other source. The process took 6 days. I interviewed at Wells Fargo (Salt Lake City, UT) in Jun 2019

      Interview

      I was reached out through LinkedIn by a recruiter and asked if me if I was interested. I applied online and was reached out by the recruiter the next day for a phone interview. A day after, I was asked to come in for a 1:1 interview on Friday. I was offered the job on Tuesday. The entire process took less than a week. I am still surprised how quickly everything went including the background check/finger printed.

      Interview questions [1]

      Question 1

      Tell me a time when you dealt with a customer that didn't accept your answer?
      Answer question