The process took 2 weeks. I interviewed at Wells Fargo in Mar 2011
Interview
I had a phone interview which was quite easy. They asked me the situation from my past experience I dealt with a angry customer and then the reason for leaving all previous jobs and about how much pay do I expect. Within 1 week I got an email asking me to call them to set up for group interview. 2 people interviewed us (5 applicants including me) but only one (the recruiter) was asking questions. She asked us to fill out a form which are questions about our previous jobs and why we left and then why Wells Fargo and also about our available timings and interested cities to work. Then she asked us to explain what we have written in that form. After that she asked us only 2 questions.
Smooth interview just be genuine and transparent on goals and what values you can add to the company. Wells Fargo is big on customer service so they’ll ask you plenty of scenario style questions, relating to the customer experience and how you will act.
I applied through a recruiter. I interviewed at Wells Fargo
Interview
My Wells Fargo teller interview was professional and conversational. They asked about customer service, handling cash accurately, teamwork, and difficult situations. I focused on my banking experience, communication skills, and ability to stay organized and calm in fast paced environments while helping customers efficiently.
A 30min interview lasted only half the time with interviewer sounding robotic reading from script. Lack of compassion and human side to it. Interviewer had attitude as if unhappy with the job.